Job: Human Services Aide/Samoan Speaking

COUNTY OF LOS ANGELES
DEPARTMENT OF CHILDREN AND FAMILY SERVICES
OPEN COMPETITIVE JOB OPPORTUNITY




Bulletin No. 09-08 Posting Date: March 04, 2009


JOB TITLE HUMAN SERVICES AIDE /SAMOAN SPEAKING
EXAM NUMBER T8995G

FILING DATES March 05, 2009 until needs are met
SALARY $2,655.64 - $3,469.73 MONTHLY
BENEFITS Represented Employees


Cafeteria Benefit Plan

Defined Contribution Retirement Plan

Deferred Compensation & Thrift Plan

11 Paid Holidays

Generous Vacation and Sick Leave Benefits

Flexible Work Schedules

POSITION
INFORMATION Provides a variety of specialized program, service, and client related assistance and support to professional staff responsible for the delivery of human services programs.
ESSENTIAL JOB
FUNCTIONS Monitors and documents court ordered visitations in office between the child and parent as directed by the social worker and subject to supervisory approval; Assists in coordinating sibling visits by scheduling meeting dates and locations; Assists professional staff on site visitations, in-depth investigations, and assessments to provide additional observation and reports of behavior and physical state of clients and environment, answer questions, and gather additional client data; Transports children and/or adult clients to medical counseling, therapeutic and psychological appointments, court, school, from substitute care placement to the visitation site, foster care, guardianship, or to other locations; Investigates inquiries, issues, or problems relating to the case and provides collected information to professional staff or clients for resolution; Inputs data accurately on-line into CWS/CMS, Departmental of Justice database or other computer systems; Answers non-routine inquiries regarding departmental policy and procedures and provides information and assistance to clients, parents, attorneys, law enforcement agencies, community groups, and other interested parties; Assists recipients and families in obtaining information necessary for varioius benefit eligibility processes; Informs and requests sensitive client related information from doctors, therapists, schools, health facilities, and community agencies to obtain pertinent reports and information such as birth certificates, medical records, etc.; Supervises child in a designated area while social worker meets with the parent or arranges for temporary placement; Coordinates and arranges multidisciplinary family/child centered meetings; Testifies in court regarding interaction with client including observations.
MINIMUM REQUIREMENTS Option I: Sixty (60) units from an *accredited college or university, fifteen (15) units of which must be in a human services related field.


-OR-

Option II: Fifteen (15) semester units of college course work in a human services related field -AND- One year paid social service experience which includes interviewing clients to assess human services needs, assisting clients in obtaining services, or explaining policies and program services to clients.
-OR-

Option III: Two years of social service experience which includes interviewing clients to assess human services needs, assisting clients in obtaining services, or explaining policies and program services to clients.
-OR-

Option IV: Two years of **specialized clerical experience providing program, service, or client related service in support of professional staff responsible for the delivery of human services programs.

Physical Class: 2 - Light:
Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
Licenses: A valid California Class C Driver License is required to perform job-related essential functions.



Special Requirement Information: *Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also, acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or Association of International Credential Evaluators, Inc (AICE).

FOREIGN DEGREES: Any degree must be evaluated by a local accredited university, or by an Academic Credential Evaluation agency recognized by The National Association of Credential Evaluation Services or Association of International Credential Evaluators. The written evaluation must state the degree and major as determined by the evaluating body.

APPLICANTS MUST ATTACH PROOF OF OFFICIAL COLLEGE TRANSCRIPTS OR DIPLOMA WITH MAJOR TO THE APPLICATION AT THE TIME OF FILING, IF APPLYING UNDER OPTION I.

Successful applicants for this position will be required to obtain a copy of his/her driving record from California State Department of Motor Vehicles before being appointed. A copy of your driving record must be presented at the time of your appointment. License must not be suspended, restricted or revoked. An applicant whose driving record shows four or more moving violations within the last two years, will not be appointed.

**Specialized clerical is defined as duties in a subject matter area with continuing responsibility for projects, questions, or problems that arise within an area of a program or functional specialty. Requires knowledge of rules, regulations, and other guidelines relating to completing assignments in the program area assigned. Knowledge is usually attained through extensive, increasingly difficult, and practical experience and training in the subject matter field.

SPECIAL
INFORMATION Shift: Day: 8:00a.m. - 5:00p.m.
VACANCY
INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Children and Family Services.

The current vacancies are permanent full-time positions, however the department may use this list to fill temporary and/or as-needed positions as they occur.
EXAMINATION
CONTENT This examination will consist of three parts. PART I: A written test weighted 50% covering Reading Comprehension; Written Expression; Customer Service; Data Interpretation: and Office Practices and Procedures. Only those candidates scoring 70% or higher on the written test will proceed to part II of this examination.

THE WRITTEN TEST IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

PART II: A quaifying Samoan Language Proficiency test will be given and candidates shall be tested on written interpretation, reading ability and speaking. Only those candidates passing both the written test and Samoan Language Proficiency test will proceed to part III of this examination.

PART III: An oral interview weighted 50% covering training and experience, personal fitness and general ability to perform the duties of the position.

Candidates must receive a passing score of 70% or higher on each weighted part of the examination in order to be placed on the eligible register.

Study Guides and other test preparation resources are available to help candidates prepare for the written employment tests. An interactive, On-line Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://dhr.lacounty.info and clicking on Job Information, then clicking on Employment Test Preparation.

If you have taken and sussessfully passed the Human Services Aide, Exam #T8995A within the last 24 months, your written test score can be transferred to this examination. To transfer your score, please advise the Exam Unit Staff, in writing, at the time of application submission. If you wish to retake rather than transfer your scores, THE LATEST WRITTEN TEST SCORE WILL APPLY.
ELIGIBILITY
INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

NO PERSON MAY RETAKE THE HUMAN SERVICES AIDE EXAM MORE THAN ONCE IN A 12-MONTH PERIOD.
* * * * IMPORTANT INFORMATION * * * *
APPLICATION INFORMATION All applicants are required to submit a Standard Los Angeles County Employment Application. You have the option of filing your application either Hard Copy submission -OR- Online (via electronic submission). Please select only one method to file your application.

Instructions for Filing Online: The Standard County of Los Angeles Employment Application for this examination can be completed Online and submitted electronically. TO APPLY ONLINE, CLICK ON THE LINK BELOW THE FILING ADDRESS.

This examination will remain open until the needs of the service are met and is subject to closure without prior notice. Application filing may be suspended at any time without advance notice.

Applicants, who apply Online, must either upload required documents as attachments during application submission or fax a photocopy of the required documents to (213) 738-6470 within five (5) business days of filing Online. Please include your Name, the Exam Number and the Exam Title on faxed documents. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted.

Instructions for Hard Copy Submission: A Standard County of Los Angeles Employment Application for this position will be accepted on business days only between 8:00 a.m. and 5:00 p.m. A Standard County of Los Angeles
Employment Application can be found at: http://easier.co.la.ca.us/JobsInfo/empapp.pdf
The acceptance of your application depends on whether or not you have clearly shown that you meet the REQUIREMENTS. In space provided for education, include the names and addresses of schools attended, titles of courses completed, dates completed, and number of credits and/or certificates earned. IN ORDER TO RECEIVE CREDIT FOR ANY TYPE OF COLLEGE DEGREE, SUCH AS ASSOCIATE OR BACHELOR'S DEGREE, YOU MUST ATTACH AT THE TIME OF FILING, a legible copy of OFFICIAL TRANSCRIPTS, OR DIPLOMA WITH THE MAJOR POSTED, WITH YOUR APPLICATION. All information and reports are subject to verification.

For each job held, give the name and address of your employers, your job title, beginning and ending dates of employment, description of work performed and salary earned. Attach any additional pages to your application if necessary to fully describe your related education and experience. All information supplied by the applicant is subject to verification. If your application is incomplete, it may be rejected at any stage of the selection process.

Submit completed application and any required supplemental (if any) in person or by U.S. Mail to the following address:
Department of Children and Family Services
Examinations & Recruitment Section
425 Shatto Place, Room 105
Los Angeles, CA 90020
(213) 351-5898

On-Line Filing: To file On-Line, https://easier.co.la.ca.us/easier/Applicant/applicant_logon.cfm?exid=1693.

DISABILITY ACCOMMODATIONS Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA coordinator at (213) 351-5898.
Contact the Coordinator of Personnel Services for Disabled Persons by calling (213) 351-5898. Hearing impaired applicants with telephone teletype equipment may leave messages by calling (213) 272-6699 or (213) 351-6600 . The County will attempt to meet reasonable accommodation requests whenever possible.

AN EQUAL OPPORTUNITY EMPLOYER Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability.
CHILD SUPPORT COMPLIANCE Los Angeles County Child Support Compliance Program: In an effort to improve compliance with court-ordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.
VETERAN'S
CREDIT VETERANS' PREFERENCE CREDIT of 10 points will be added to the final passing grade in any open competitive examination if you are an honorably discharged veteran who served in the Armed Forces of the United States:
During a declared war; or
During the period April 28, 1952 through July 1, 1955; or
For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; or
In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded.
This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans' preference. If you are unable to provide any documentation at the time of filing, the 10 points will be withheld until such time as it is provided.
EMPLOYMENT ELIGIBILITY INFORMATION Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of: 1) identity and 2) U.S. employment eligibility.
RECORD OF CONVICTIONS A full disclosure of all convictions is required. Failure to disclose convictions will result in disqualification. Not all convictions constitute an automatic bar to employment. Factors such as your age at the time of the offense(s), and the recency of offense(s) will be taken into account, as well as the relationship between the offense(s) and the job(s) for which you apply. However, any applicant for County employment who has been convicted of workers' compensation fraud is automatically barred from employment with the County of Los Angeles (County Code Section 5.12.110). ANY CONVICTIONS OR COURT RECORDS WHICH ARE EXEMPTED BY A VALID COURT ORDER DO NOT HAVE TO BE INCLUDED.
SOCIAL SECURITY ACT OF 2004 Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA-1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov, or call toll free 1-800-772-1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.